Appraising People and Performance, an e-course offered in the Managing to EXCEL e-courses Suite, is covered in the competency series, Supervisory – Building the Team. The e-course provides instruction through an interactive, self-paced learning experience that creates opportunities to improve skills and adjust behaviors. Appraising People and Performance is an indispensable learning and reference tool for managers and individual contributors. The multimedia learning format lets the student work through the e-course at his or her own pace. The e-course covers the performance management cycle, and the tools and techniques for planning, monitoring and appraising performance. Integral to the e-course are interactive exercises, an assessment, printable job aids, expert connection, a learning community, Web site references, and a bibliography.

Learning Objectives:

• Analyze an employee’s performance
• Develop strategies for responding to difficult situations
• Learn to plan and conduct an appraisal meeting