Coaching & Counseling Practices Part 2 provides instruction on being an effective coach through an interactive, self-paced learning experience that creates opportunities to improve skills and adjust behaviors. Coaching & Counseling Practices is an indispensable learning and reference tool for people undergoing change in individual and work relationships. The informal presentation format lets the student work through the course at his or her own pace. The course covers climate setting and communication skills; values and ethics; performance enhancement; counseling, tutoring, and mentoring; characteristics for effectiveness; and effective feedback methods. Integral to the course are exercises, role plays and a glossary of terms.

Learning Objectives:

• Learn key communication skills for facilitation
• Learn core values and ethics for effective coaching & counseling
• Learn to distinguish between performance enhancement, counseling, tutoring, and mentoring