The purpose of the course is to provide a process for planning and giving feedback, as well as techniques to use to improve the quality of feedback learners' receive. The overall theme of this course is using a road trip metaphor. Planning for a trip makes the journey more enjoyable and ensures your arrival. Planning feedback improves the quality of communication and aids in achieving your feedback goal. This provides growth opportunities for individuals and organizations.

Learning Objectives:

• Defining effective feedback
• Giving effective feedback with impact
• Receiving feedback effectively